Reference

Terms & Conditions Governing Your z24tas Account

These Terms & Conditions set out the rules under which you open and use your z24tas account — including how deposits, withdrawals, and access rights work where local…

Applies to all India account holdersUPI, Paytm, PhonePe transactions coveredSubject to local law eligibilityLast updated and binding upon registrationContact support for any clause query
z24tas Terms & Conditions Governing Your z24tas Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Start a live chat session directly from any page on z24tas.com to ask a specific question about a clause, your account status, or a transaction covered under these terms.
Email Support Send a written query to our support address if you need a documented response about how a particular term applies to your account, your UPI transaction, or your data.
Help Centre Browse the Help Centre on z24tas.com for clause-by-clause explanations, withdrawal verification steps, and answers to common questions about account eligibility and local law.
HOW WE HANDLE THIS

Data, Security, and Your Rights Under z24tas Terms

We handle your account data with defined retention periods, purpose-limited processing, and security controls you can verify through our privacy policy.

Data Retention

We keep account and transaction records for the period required by applicable law, then delete or anonymise them. You may request a copy of your stored data at any time via our support channel.

Cookie Policy

Cookies we set are described in our Cookie Notice linked from the footer. You may adjust browser settings to limit non-essential cookies; doing so will not affect your ability to log in or deposit.

Account Security

Your account password is hashed and never stored in plain text. We recommend a unique password and will never ask for it via email or chat — any such request should be reported to support immediately.

Transaction Verification

Withdrawals are subject to identity verification steps before funds reach your UPI, Paytm, or PhonePe wallet. Verification documents must match the name on your registered account.

Requesting Changes

To update personal details, request data deletion, or dispute a transaction decision, contact support in writing. We aim to respond within five business days and log every request formally.

Jurisdiction Clause

Access to z24tas is available only where local law permits. If your jurisdiction changes and access is no longer lawful, you must notify us and refrain from using the platform.

Common Questions About These Terms & Conditions

Below are answers to the questions we receive most often about how these Terms & Conditions work, what rights you hold, and how to act on them through your z24tas account.

The terms take effect the moment you complete account registration on z24tas.com. By proceeding through the sign-up flow, you confirm you have read and accepted every clause as published on that date.

We publish all revisions on this page with an updated effective date. For material changes, we also send an email to your registered address. Continued use after the effective date means you accept the revised terms.

All deposits you make via UPI, Paytm, or PhonePe are governed by Section 4 of the full terms, which covers processing times, reversal conditions, and the verification steps required before funds are credited to your wallet.

After closure, we retain records for the period mandated by applicable law, then delete or anonymise them. You may request a full copy of your stored data before or after closure by contacting support in writing.

Submit a written dispute to our support team, referencing the specific clause and the transaction or action you are challenging. We log every formal dispute and aim to reply within five business days with a documented decision.

Eligibility depends on local law, which can vary by state. You are responsible for confirming that accessing and using z24tas is lawful in your specific location before opening or continuing to use an account.

Contact support via live chat or email with your registered name, account ID, and the details you want corrected. We verify the request against your identity documents before updating any record in our system.