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How z24tas Handles Your Personal Data

At z24tas, the way we collect and use your personal data is something we take seriously — this page sets out exactly what we gather, why we need…

Data collected with your consentEncrypted account storageRight to access your recordsRight to request deletionIndia-region data practices

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What Personal Data z24tas Holds

z24tas Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you provide at registration — your name, email address, mobile number and payment identifiers such as your UPI handle, Paytm-linked number or PhonePe details. We also record transactional data: deposit timestamps, withdrawal requests and account

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activity logs. Device and session data — browser type, IP address and session duration — are gathered automatically to keep your account secure and to detect unusual access. We do not sell or rent your personal data to third-party advertisers. Data shared with payment processors like
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UPI, Paytm and PhonePe is limited strictly to what those processors need to complete your transaction, and we do not retain full payment credentials on our servers.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a copy of the information we hold about you, or need to raise a data concern, our support…

Email Us Send your data access or deletion request to our privacy desk by email. Include your registered mobile number so we can locate your account records quickly and respond accurately.

Live Chat Reach a support agent directly through the live chat window in your account dashboard. Available daily; agents can raise a formal data request on your behalf during the session.

Help Centre Our Help Centre has a dedicated privacy section where you can submit structured data requests, check the status of an existing request, and read answers to common data questions.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

From the moment you open your account, your data moves through encrypted channels.

Cookie Use

We set session cookies to keep you logged in and analytics cookies to understand which pages you use most. You can manage cookie preferences through your browser settings at any time without affecting core account functions.

Account Security

Passwords are stored using one-way hashing — we cannot see your password in plain text. Two-step verification is available from your account security settings and we strongly encourage you to enable it.

Data Retention

We keep your account data for as long as your account remains active and for the period required by applicable financial and legal regulations. Once the retention period ends, records are permanently deleted from our systems.

Third-Party Access

Only payment processors — UPI rails, Paytm and PhonePe gateways — and our fraud-detection service receive any portion of your data, and only the minimum required for each specific function.

Your Right to Access

You can request a full export of the personal data we hold about you at any time. Submit the request through the Help Centre or by email; we will compile and deliver the export within seven working days.

Requesting Changes or Deletion

If you spot an error in your account details or wish to request deletion of your account data, contact our privacy desk. Deletion requests are processed after we confirm your identity to prevent unauthorised removal.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how your personal data is handled at z24tas. If your question is not covered here, reach us through live chat or email and we will respond within 72 hours.

We collect your name, email address, mobile number and the payment identifiers you use — such as your UPI handle or Paytm number. We also log session data like IP address and device type to keep your account secure.

We do not store full payment credentials. Only the reference identifiers needed to process your transaction are passed to the relevant payment gateway. Full card or wallet details are handled directly by the processor.

Submit a data access request through the Help Centre privacy section or send an email to our privacy desk with your registered mobile number. We will deliver a full export within seven working days of verifying your identity.

Yes. You may request deletion at any time. After we verify your identity to prevent unauthorised removal, we delete your personal data from active systems, subject to any retention period required by applicable financial regulation.

No. We do not sell, rent or share your personal data with advertisers or marketing companies. Data shared externally is limited to payment processors and our fraud-detection service, and only for the specific transaction or security function.

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can manage or disable non-essential cookies through your browser settings; this will not affect your ability to log in or transact.

We retain records for the period required by applicable financial and legal regulations after account closure. Once that period expires, your data is permanently removed from our systems and is not recoverable.

How z24tas Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Cookie Use

Account Security

Data Retention

Third-Party Access

Your Right to Access

Requesting Changes or Deletion

Your Privacy Questions, Clearly Answered

01 What personal data does z24tas collect when I open an account?

02 Is my payment data — UPI, Paytm, PhonePe — stored on z24tas servers?

03 How can I request a copy of the data z24tas holds about me?

04 Can I ask z24tas to delete my account data?

05 Does z24tas share my data with third parties for marketing purposes?

06 How does z24tas use cookies, and can I turn them off?

07 How long does z24tas keep my personal data after I close my account?

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