Reference

Our Legal Terms for India Accounts

z24tas operates under a defined legal structure that sets out your rights, our obligations and the conditions under which your account functions — all written in plain language…

Account TermsPrivacy PolicyCookie PolicyJurisdiction ClauseData Retention
z24tas Our Legal Terms for India Accounts
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our terms, a data request or a dispute that needs formal handling, these are the three channels we actively monitor.

Email — Legal Queries Send any contractual or policy question to our legal inbox at [email protected]. We log every message and respond with a reference number within 48 hours on business days.
Live Chat — Account Disputes For account-level disputes tied to a transaction via UPI or Paytm, open a live-chat session. Our agents can escalate to the legal team directly if the matter falls outside standard support scope.
Postal Address — Formal Notices Statutory or formal legal notices must be sent to our registered correspondence address listed at the foot of every page on z24tas.com. We acknowledge receipt in writing within five working days.
ACCOUNT SECURITY AND DATA

How z24tas Handles Your Data and Security

Every account on z24tas is protected by layered security practices covering data storage, session management and payment verification.

Data We Collect

We collect name, email, phone number and payment identifiers such as your UPI handle or Paytm-linked number — only what is required to open and operate your account under applicable Indian data law.

Cookie Policy

Our site uses session cookies for login persistence and analytics cookies to measure page performance. You can adjust cookie preferences through the consent banner on first visit or via your browser settings at any time.

Data Retention Period

Account data is retained for the period required by applicable law — typically seven years for financial records. After closure, personal data is deleted or anonymised unless a statutory hold applies.

Account Security Measures

We enforce two-factor authentication at login and flag any session originating from an unrecognised device. Payment actions via PhonePe or UPI require a secondary verification step before processing.

Your Right to Request Changes

You can request access to, correction of or deletion of your personal data by writing to [email protected]. We handle requests within the timeframe prescribed by Indian data protection regulations.

Who to Contact for Privacy Concerns

Our designated privacy contact reviews all data-related matters. Any concern about how your information has been used can be escalated by referencing your account ID and the nature of the issue in writing.

Legal FAQs for z24tas Account Holders

These questions cover the legal points we hear most often — from jurisdiction and data rights to how policy changes are communicated and what happens when an account is closed. If your question is not answered here, use the legal contact email above.

Your account is governed by the terms published on z24tas.com at the time of your registration. Eligibility and access depend on local law in your state or territory — use the platform only where local law permits you to do so.

We send a notification to your registered email address whenever we update our terms. The revised version is published on this page with a clear effective date, giving you time to read the changes before they apply to your account.

Yes. Write to [email protected] with your account ID and a subject line reading 'Data Access Request'. We will compile and send your data in a readable format within the statutory deadline under applicable Indian data law.

Financial records linked to UPI, Paytm or PhonePe transactions are retained for the period required by law — typically seven years. Other personal identifiers are deleted or anonymised once the retention period expires.

Start by opening a live-chat session and selecting the dispute option. If the matter is unresolved, send a written notice to our legal inbox or postal address. We log every formal dispute and aim to provide an initial response within two business days.

We share data only with payment processors — such as UPI and Paytm networks — and with service providers bound by data-processing agreements. We do not sell personal data to advertisers or unaffiliated third parties under any circumstances.

Session cookies keep you logged in during your visit; analytics cookies help us understand which pages are working well. Neither type contains financial data. You can decline non-essential cookies through the consent banner without affecting core account functionality.